Leveraging Your International Networks in Recruitment

I have just returned from an international BNI conference, where 300 business owners from around the globe came together over 3 days to share ideas, be motivated by great speakers connecting with colleagues across the world, which inspired todays topic.  

In the recruitment industry, our networks are becoming more and more important, both online and offline.  Over 60% of my time as Managing Director is now spent on networking, client meetings and building relationships with referral partners who recommend us to companies and candidates.  The great part about the international aspect of my role is that now, many of these conversations are happening on an international level, as we explore new markets, new opportunities and international relationships.  Global webinars, Skype, International Power Teams and regular Speaking and Training opportunities outside of Ireland is opening up a whole new world of connections and networks for our own recruitment business. It is easier than ever to do business on a global scale.  

Clients often wonder how we can source candidates from across Europe when they have been trying to do it themselves for weeks and yet we still manage to tap into untapped talent pools, reaching further into European candidates markets due to the way in which we leverage our international networks. For example, this morning we cemented a relationship with a French recruitment company with the same ethics and approach to the recruitment industry as ourselves.  This relationship was established at the BNI Directors conference and will be an ongoing and long term arrangement which will help us to tap into new French speaking talent across all industries.  We have this type of partnership in place across many European countries and can delight our clients by filling roles that no-one else can.  That is really leveraging international networks.

This week I will be delivering an in-house training to our team of recruiters here in Expect Talent on how to leverage our online international networks, focused on LinkedIn and Facebook as well as Twitter and Ecademy.  As I am sure those of you reading will agree are all great resources for sourcing candidates.  If you combine the networks of all of your colleagues and employees as well as friends and family, how many thousands of people do you know as a company?  I am a huge fan of LinkedIn as many of you reading this will know, and right now I have access to over 10 million people through my connections, just by building up my international networks.  Add to that the connections of my staff and referral partners and the opportunities are endless.

The top tips below will help you to leverage your international networks in recruitment,or any other industry for that matter! This week my tips are solely focused on Linked In (more to come on all other social media in future blogs).

TOP TIPS FOR LINKED IN 

• Join your max. allocation of 50 Groups in LinkedIn, for your industry
• Connect with people through Groups, no email address needed 
• Use advanced search features: Search for your target market/candidates
• Learn about "Boolean Strings" for keyword searching (ask me!)
• Become active in discussions - carve a niche as an expert in your field
• Sign up to free webinars to educate yourself about LinkedIn
• Go to as many international conferences as you can and connect
• Update your status daily - become visible to your connections
• Credibility and Reputation online are critical 
• Make sure your profile is 100% complete including photo
• Ask for recommendations and try to have at least 10 on your profile 
• Ensure that you are not selling but providing compelling content

For ideas: You can view my LinkedIn profile here  

How to spend less time and achieve more on Social Media?

I highly recommend that you use the LinkedIn App which is available on all smartphones.  You can connect, invite, read news, post updates and see what is happening in your network whilst on the move.  I check in when I have a spare few minutes on the move. All of the other social media tools have Apps too.  Much quicker to use and free to download.

I also recommend tools such as Hootsuite to bring all social media updates into one place, this can include Facebook Personal, Facebook Fan Page, RSS Feeds, LinkedIn, Blogs, Twitter and you only have to post one update and you can send it out to all or some of your social networks without having to constantly log in and out of all the different websites.  

Leveraging your international networks in recruitment is absolutely paramount, online and social media is the future of recruitment and regardless of whether you are an in-house recruiter, hiring manager, CEO, HR manager or Recruitment Consultant in an agency, now is the time to invest in your future success and learn how to make your international networks work for you.

Ramp-up Rathling - High Volume Talent Strategies

Ramp-up recruitment is a niche sector and not for the feint-hearted! I am not talking ten or twenty roles at a time, I am talking hundreds!  This weeks blog has been written to help those companies out there who have seasonal requirements and regularly have to ramp-up their headcount to cope with demand, such as increased call volumes, or winning new contracts meaning a spike in the level of staffing required to deliver for customers.

Expect Talent has become a leading expert in the field of 'Ramp-Up Recruitment' having recently completed a project for a global online retailer in the lead up to Christmas. Over 380 staff were recruited in 12 weeks across 3 languages, and this is a client who has retained us for the last 3 years in a row.  Another project we recently worked on for Bentley Systems in Dublin, saw us ramp-up a brand new Shared Services Centre from 0-130 permanent staff across 14 languages and 8 disciplines.

My top tips for companies looking to increase headcount and ramp-up staffing levels: 

Tip 1 - Know where to locate a high volume of candidates, know your market and the type of candidates you are looking to recruit.  If you have a clear idea of what your target pool of candidates looks like and where to find them, you can generate a strong pipeline of potential recruits.  This applies whether it is for permanent or contract roles.  High-volume recruitment is about just that!  Having a high-volume of people to select from in the first place.  Once you have the volume you can start to select who would be best to hire.  You can use jobsites, social media, forums, your networks, recruitment partners and staff referrals to name a few.

Tip 2 - Have a solid back-office system and internal processes to manage the very high volume of applications that you will receive.  Ramp-up recruitment can be draining on resources, so if you plan to manage a high-volume project internally you need to make sure that you have a full team in place.  They will manage administration, handle applications, responses to candidates, interview/assessment process.  Expect a significant amount of workload and plan for it.  Applications per vacancy are much higher in the current climate and your company reputation is critical in managing future hires.  You don't want to become "the company that never gets back to people".  This can impact on your ability to become an employer of choice and this kind of word of mouth can affect future application levels.

Tip 3 - Have a solid screening process from the outset.  One of the ways to minimise workload is to ask candidates to jump through some hoops before you will consider them, that way you know who is REALLY interested in the job! We use a 2 page application form which over 50% of people never go on to complete.  That saves our team lots of time by only working with those people who are serious about the opportunity.  If the candidate cannot be bothered to complete a 2 page application form then it is a great indication of their work ethic. 

Tip 4 - Assessment Centres can be a fantastic way to determine the best candidates for the position.  When we hired our 380+ candidates in 2010, every single one of them went through a 2 hour+ Assessment Centre and interview process, in fact not only did these people go through the Assessment but the other 600 or so that did not make it through also went through the same process.  Managing this volume of Assessments is time-consuming but essential.  The quality of the candidates hired regardless of how many you are employing is of course paramount.  Having a robust Assessment Centre where candidates can come along, learn about the role and company and then take verbal and written tests to demonstrate their skills is vital.  We usually work with the client's existing format or can design and tailor-make assessment centres for our clients needs.

Tip 5 - Communication with all candidates throughout the project.  Regardless of the stage of their application is vital to maintaining a great reputation in the market.  Even if unsuccessful, it is important to ensure that all candidates are contacted with their feedback as to whether or not they are successful in the position.  Those that you hire will of course be delighted and the onboarding process through to the end of their training period must be handled in the correct way, however those who need to be rejected should also be treated with care.  This goes back to having a great system and great processes internally but can often get lost in the busy hiring period.

As I said at the start, ramp-up recruitment is not for the feint-hearted! It takes patience, expertise, a great project team and access to high numbers of candidates in the first place.  There are very few agencies who specialise in this niche part of the recruitment sector so I hope this blog has given you some insight as to what is involved in hiring quality people in high volumes.  I am starting to get myself the name "Ramp-Up Rathling" which is sticking with those who know me! I am more than happy to help advise and answer questions on this topic, even if you are not in a position to call in the experts.  Please post your comments below.

Welcome!

Welcome to the official Expect Talent Blog, the place to gain insights and bright ideas on recruitment, job-seeking, and hiring staff of the highest quality.  Whether you are looking to hire the best talent into your company, change careers, or find that dream job having been made redundant, we are here to help.  In this blog we aim to give you that small nugget of advice that might just help you along the way.

If you are frustrated by the recruitment industry then you can join the club!  This was the reason why Expect Talent was started, so forget everything you already know about recruitment, here is where we challenge the typical way of doing things, and flip the recruitment industry on its head.  We are changing the way the world does Recruitment and in our blog you can find out how...

So welcome to first time readers and I hope you enjoy what we have to say.  We welcome your feedback, views, comments on this blog and of course look forward to helping you in some way whether you are a candidate or responsible for hiring in your organisation. 

Thanks for joining us on our blogging journey, and please get in touch, we would love to hear from you.

Samantha Rathling
Managing Director
sam@expect.ie